Secure Your Investment
Olympus provides a level of service support that extends far beyond mere repairs. Unique service solutions increase equipment uptime and keep processes running reliably.
Professionally qualified Olympus service technicians conduct specialist maintenance procedures complying fully with Original Equipment Manufacturer (OEM) standards to ensure a secure investment for customers.
Your Reliable Service Partner
- More than 50 technicians and field service engineers support customers across Australia and New Zealand.
- Experienced technicians conduct thousands of repairs annually in line with global OEM standards.
- Staff receive regular certification renewal training every year to stay up to speed with the latest technological advances.
- A strong and reliable service network.
Dedicated Service Portfolio
Olympus provides a dedicated service concept for different types of equipment. The portfolio supports customers with solutions for all situations in their working environment. It includes:
- Field Visits provide expert attention on-site in the event of technical breakdown or for preventive maintenance activities.
- Preventive Maintenance increases overall equipment lifetime and maintains optimal system performance with scheduled checks.
- Corrective Maintenance is performed in accordance with OEM standards including new original spare parts.
- Loaner Equipment is available to ensure processes remain up and running during repairs.
- Help Desk support provides contact to specialists to solve problems as quickly as possible.
- Software Updates and Upgrades help you to remain ahead and attain the best cost/benefit ratio for all medical devices.
- Remote Service enables Olympus specialists to rectify minor malfunctions before they become major problems.
- Training provides the whole team with professional knowledge and practical skills.
OLYMPUS SERVICE SOLUTIONS Customise Your Services
Olympus offers service contracts that combine the above services in attractive packages.
Choose the ideal service solution for your specific environment and benefit from consistently high service quality.